Advisory-led. Vendor-neutral. Built on 24 years of enterprise technology experience.

The Founder

Chris Devine

Chris Devine

Founder & Principal Advisor

Chris brings 24+ years of enterprise technology experience across AWS, Microsoft, and Cisco — including roles as Head of Partner and Alliances at Cisco for Global Automotive, Manufacturing & Industrial. He holds an MBA from Michigan State University's Broad College of Business and is completing executive education in AI strategy through the Kellogg School of Management.

Beyond PerformanceOps, Chris is an active LP investor across private equity, real estate, and energy funds, and pursues independent board advisory roles at growth-stage companies. His experience spans category strategy, M&A, partner ecosystems, and building technology stacks that deliver measurable business outcomes.

Our Approach

What PerformanceOps Is

Core service
Vendor-neutral operational advisory

We advise on your operational foundation independent of any technology vendor. No commissions. No relationships that influence recommendations. Just advice.

Methodology
5-phase BPM with named deliverables
  • KPI baseline & process discovery
  • Value & KPI gap analysis
  • Ownership & accountability mapping
  • Future state design with KPI targets
  • Technology fit & ROI roadmap
Accountability
KPI-linked ROI model at every phase

Every recommendation is tied to a specific KPI improvement. Every phase produces a measurable, quantified baseline you can use to track progress. Success is defined in your business terms.

Philosophy
Technology-enabled, not technology-led

Tools matter. Process maturity matters more. We design your operational foundation first, then sequence technology by impact — not by vendor preference or hype cycle.

Clarity on scope

What PerformanceOps Is Not

Not IT consulting
We don't configure systems or write code. We advise on the operational and process layer — your team or an implementation partner handles the technical execution.
Not AI implementation
We don't build models, deploy automation, or do hands-on AI work. We advise on where AI will create the most value and design the operational readiness to capture it.
Not a software reseller
We don't earn commissions. We have no vendor relationships that influence our recommendations. Your operational outcome is our only interest.
Not a fractional COO
We advise on how to improve the business. We don't run it. Your leadership team owns execution. We deliver the roadmap and advise on critical decisions.
Not an implementation firm
We design the operational architecture, advise on partner selection, and verify outcomes. Your team or a vetted partner handles the actual build and deployment work.
Background & Credentials

Experience that shapes our advice

🏢
Enterprise experience
AWS, Microsoft, Cisco
24+ years building and scaling enterprise technology ecosystems. Leadership roles across partnerships, alliances, and category strategy.
🎓
Education
Michigan State University
MBA from Broad College of Business. Executive education in AI Strategy through Kellogg School of Management.
💼
Leadership
Head of Partner & Alliances
Led Global Automotive, Manufacturing & Industrial go-to-market strategy. Built multi-hundred-million-dollar partner ecosystems.
📈
Investment
Active LP Investor
Investing across private equity, real estate, and energy. Board advisor at growth-stage companies. Hands-on with scaling challenges.

Ready to close the AI Value Gap?

Start with a diagnostic conversation. Thirty minutes. A one-page readiness summary. The three most critical gaps between your current operations and where you need to be.

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